The Digital Age in Retail Facility Management Begins with Operio
Manage all service, maintenance, inventory and budget processes of your multi-location retail business from a single digital platform.
5.0
80+ reviews
What is Operio?
Manage all store and central operations from a single platform
Operio is a cloud-based service management platform specially designed for retail. It standardises all processes from request to approval, maintenance and inventory to budgeting, brings stakeholders together in one place, and provides real-time visibility.
Which Processes Can I Manage in Operio?
We are making your current service and facility operations lean, measurable, and scalable. With Operio, you can standardise your multi-location retail operations, accelerate inter-team collaboration, and reduce costs.
Periodic Maintenance Management
Equipment/asset-based maintenance plans
Before-after checklists
Automatic task assignment and calendar
SLA tracking and reporting
Service Request Management
Photo/location service forms
Dynamic fields and form security
Request triage, prioritization, assignment
Budget and approval workflows, supplier management
Budget Management
Request-budget linking and procedures
Expenditure control and multiple approvals
Store, location, and period-based reports
Gathering and comparing offers
Personnel Management
Performance KPI and SLA tracking
Shift/workload planning
Competency and timekeeping monitoring
Customer Management
Internal customer portfolio and contracts
Service level commitments (SLA)
Detailed reports and trend analyses
Inventory Management
Store and facility-based inventory
Asset life cycle and maintenance history
Quick inventory transactions with QR/label
Why
Why Operio?
Operio is a retail-focused end-to-end Enterprise Service Management platform. It standardises all processes from request to approval, from maintenance to budgeting, accelerates inter-team coordination, and facilitates scaling.
Centralize Service and Periodic Maintenance
Manage preventive maintenance, breakdown, and service requests for multi-location stores/facilities on a single platform. Reduce resolution times with photo forms, checklists, automatic assignments, and SLA tracking.
Control the Budget and Costs
Link requests to budgets, automate multi-approval workflows. View expenses with real-time reports by store, team, and period; reduce unnecessary costs.
Digital Transformation
Accelerate
Rapidly implement ready-made templates and predefined processes instead of email and Excel. Enhance collaboration by bringing operations, maintenance, procurement, IT, and management together on a single screen.
Who is Operio Designed For?
Pricing
Custom Solutions!
Whether you manage a small-scale service company or a multi-site organization, contact us for the right solution for you.
Boutique
1 - 50 users
All features
50 user and supplier identification rights
10% discount on annual upfront payments
🔥 Most Popular
Mid
50 - 200 users
All features
200 users and supplier definition rights
10% discount on annual upfront payments
Enterprise
200-500 users
All features
the right to define 500 users and suppliers
10% discount on annual upfront payments
Special Prices for Larger Businesses!
Meet the Team!
10 years of experience in facility and service management
We are a dynamic and visionary team of engineers with over 10 years of experience in the facility and service management sector, consisting of developers who have developed many projects in process management software.
While developing Operio, we drew from our own experiences and needs. We continue to produce with the vision of creating a fully digital, user-friendly platform that adds value and can integrate all industry stakeholders.
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Frequently Asked Questions
I use operio to track the operations and budgets of maintenance and repair tasks. This is a quite useful application and increases our efficiency. Additionally, being cloud-based allows us to access our data from anywhere. In summary, I believe an application like operio can be very beneficial for businesses.
Fatih Keser
Purchasing Manager @ Ebebek
