The Digital Age in Retail Facility Management Begins with Operio

Accelerate your request processes and achieve complete visibility in your stores and facilities. With Operio, quickly analyze your requests and convert them into work orders. Assign work orders to the most suitable team.

Fast Request Processing

Thanks to instant notifications, requests are processed within minutes.

Full Visibility

The status, priority, and owner of all requests are visible on a single screen.

Correct Team Guidance

Requests are analyzed and routed to the right team or supplier.

Central Administration

All requests are centralized with fast real-time approval flows.

Detailed Functions

Request creation forms

Request creation forms

Convert to work order via request

Convert to work order via request

Opening multiple requests

Opening multiple requests

Photo / video upload

Photo / video upload

Status and timeline tracking

Status and timeline tracking

SLA alerts and timers

SLA alerts and timers

How does it work?

1

The store manager reports the fault via the mobile application.

2

The operations centre reviews the request and converts it into a work order.

3

The work order is assigned to the most suitable team or contractor.

4

Automatic warnings are sent before the SLA period is violated.

Our request processes have finally become completely fast, transparent, and efficient with Operio. No request is missed anymore.

Koksal Kaysı

Ipekyol Retail Director