Organise all your teams on a single platform to enhance operational coordination.

Operio brings together your internal teams, field technicians, and store teams under one roof. Task assignment, communication, and process tracking become fully digital.

Central Team Management

Manage all your teams—operations, technical, store, and stakeholders—on a single platform.

Correct Task Assignment

Assign work orders to the right person, with the right expertise, and in the right location.

Transparent Communication and Notifications

Accelerate team communication with notifications, comments, and status updates.

Role and Authority Management

Assign different permissions for stores, technical teams, and operations to improve security and control.

Detailed Functions

Role management

Role management

Team and user profiles

Team and user profiles

Task / work order assignment

Task / work order assignment

Internal team – store – field technician communication

Internal team – store – field technician communication

Process updates via the mobile application

Process updates via the mobile application

Notification and reminder system

Notification and reminder system

Team performance reports

Team performance reports

Multi-location team management

Multi-location team management

Authorization management

Authorization management

How does it work?

1

The operations center directs the work order to the technical team in the relevant area.

2

The store manager elaborates on the issue by adding notes within the team.

3

The field technician starts the job in the mobile app, uploads photos, and updates the progress.

4

The operations team can view the status of all teams on a single panel and detect delays instantly.

With Operio, communication between the store, operations, and technical teams has completely accelerated. Everyone clearly knows what they should do.

Koksal Kaysı

Ipekyol Retail Director