Manage all your work orders from a single panel and accelerate your operations.

Manage all your work orders from a single dashboard and streamline operations.

Full Process Control

View all stages of work orders at a glance: creation, assignment, progress, and completion.

Quick and Accurate Assignment

Easily assign work orders to the most suitable team or contractor.

Performance and SLA Tracking

Continuously monitor performance with SLA indicators, timers, and automatic alerts.

Less Delay, More Efficiency

Accelerate inter-team information flow and escape dozens of questions with real-time process tracking.

Detailed Functions

Request creation forms

Request creation forms

Internal team and supplier guidance

Internal team and supplier guidance

Different types of work orders – Planned Maintenance, On-Demand Service, Purchasing

Different types of work orders – Planned Maintenance, On-Demand Service, Purchasing

Adding photos, videos, and documents

Adding photos, videos, and documents

Work order timeline

Work order timeline

Status management (Pending, Assigned, In Progress, Completed)

Status management (Pending, Assigned, In Progress, Completed)

SLA schedulers and automated alerts

SLA schedulers and automated alerts

Cost inputs and parts usage tracking

Cost inputs and parts usage tracking

Creating a work order and defining categories

Creating a work order and defining categories

How does it work?

1

A request will be created by the store.

2

The operation center converts the request into a work order and assigns it.

3

The technical team starts the job through the mobile application, uploads the photos, and updates the process.

4

The entire workflow is reported automatically and in real time.

5

The operations center monitors SLA times in real-time and prevents delays.

Managing work orders with Operio has never been easier. All our teams can follow the process from a single platform.

Koksal Kaysı

Ipekyol Retail Director