Sectors / Retaıl

Retail Maintenance and Facility

Management Software

Store Maintenance and Facility

Management Software

Store Maintenance and Facility

Management Software

The most important factor affecting sales in the retail sector is customer comfort. Manage your store network with Operio and create the most comfortable store experience for your customers.

The store manager scans the equipment's QR code, the request is opened within seconds, and it is automatically assigned to the correct supplier. Instead of guessing what is in which store, the headquarters team sees it right on their screen.

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Installation and training support included · Free plan available

Operio retail store maintenance management panel

Increase Your Productivity!

Retail brands using Operio have made store maintenance and facility management more efficient.

43% ↓

Request resolution time

38% ↓

Maintenance budget

96%

SLA compliance rate

*Source: Operio customer data

What Changes
with Operio?

Operational Complexity is Eliminated

Intervention duration reduce

Supplier Performance Becomes Measurable

Operational Costs Saving

Highly Coordinated Center and the Field Teams

Leverage Decision-Making Process

Manage All Technical Processes in Your Stores with Operio

Track, assign, and report all your operations from a single platform, from store maintenance and failures to periodic maintenance, supplier management, and budget control.

Store Demand Management

Periodic Maintenance Management

Budget Management

Team Management

Supplier & SLA Management

Asset & Equipment Management

01 / 06

Store Demand Management

Whether it is an aisle, cash register, lighting, or automatic door: every malfunction coming from the store is instantly recorded via QR code and assigned to the correct team or supplier based on its priority. The request progresses in a single flow from the moment it is opened until the moment it is closed.

Open a request in seconds with a QR code

Automatic priority escalation on critical equipment

Service form with photos and digitally approved closure

Review Request Management

Store maintenance request management screen

Store Demand Management

Periodic Maintenance Management

Budget Management

Team Management

Supplier & SLA Management

Asset & Equipment Management

01 / 06

Store Demand Management

Open a request in seconds with a QR code

Automatic priority escalation on critical equipment

Service form with photos and digitally approved closure

Review Request Management

Store Demand Management

Periodic Maintenance Management

Budget Management

Team Management

Supplier & SLA Management

Asset & Equipment Management

01 / 06

Store Demand Management

Open a request in seconds with a QR code

Automatic priority escalation on critical equipment

Service form with photos and digitally approved closure

Review Request Management

The Operio screen where the store malfunction is visible to the central team

Store & Headquarters

Let the Headquarters Instantly See the Fault in the Store

The store manager scans the QR code of the equipment, adds the photo, and the request is created. The head office team sees it simultaneously, determines the priority, and assigns it to the regional supplier. Everyone looks at the same screen until the request is closed.

Review Request Management

SUPPLIER & SLA

Work with Data in Operational Processes

Which supplier responds in how many hours on average, in which region is the SLA not being met, and which one attends to the same failure twice. Operio automatically extracts the answers to these questions from work order data, so you do not need to prepare additional reports.

Review Supplier Management

Supplier performance and SLA report screen

Why Operio?

Operio is a CMMS solution developed for multi-branch retail stores. It centralizes all processes in a single point, from store requests to periodic maintenance, and from budget control to supplier management.

Tailored for the Retail Sector

Operio brings room maintenance, housekeeping, and technical operations together on a single platform.

Access to All Features

From a single store to chains with hundreds of branches, Operio offers its users unlimited supplier and feature access for all your branches.

Uninterrupted Support

Operio provides support with a strong after-sales support team in all processes.

The difference between Excel, ERP Maintenance Module, and Operio

Excel / WhatsApp

ERP Maintenance Module

General CMMS

Recommended

Operio

Store-based failure tracking

None

Partial

Yes

Periodic maintenance plan

None

Yes

Supplier SLA tracking

None

Partial

Yes

Multi-facility centralised view

None

Partial

Yes

Budget and expense control

None

Partial

Yes

Full support

Partial support

No support

FAQs

How does store maintenance software pricing work?

Pricing is determined per user, not by the number of stores or locations. The free plan offers 25 request credits; the Premium package starts at 20 USD per user per month. You do not pay additional license fees for your suppliers.

What does retail facility management software provide?

Does it integrate with our existing systems?

For how many store chains is it suitable?

Can franchise and dealer stores also be integrated into the system?

Why choose a retail-specific solution instead of a general-purpose CMMS?

Can store managers use the system? Is training required?

Is an additional licence fee paid for suppliers?

Can technicians work in areas without an internet connection?

Can existing Excel data be imported into Operio?

Where is the data stored, and is there KVKK compliance?

How long does the installation take?

Try Operio for your business