Sectors / Grocery Chain

Grocery Chain
Maintenance and Facility Management Software

Retail Chain
Maintenance and Facility Management Software

Every technical process, from cooling systems to store equipment, plays an important role in the uninterrupted continuation of market operations. With Operio, track maintenance and repair processes, periodic services, and supplier processes from a single point.


Create the request in seconds with a QR code and forward it to the relevant team. Track open requests, response times, and current statuses from a single screen.

Installation and training support included · Free plan available

Operio supermarket chain maintenance management panel

Increase Your Productivity!

Increase Your Productivity!

Supermarket chains using Operio have made their operational processes more efficient.

42% ↓

Recurring Failure Rate

Recurring Failure Rate

38% ↓

Operational downtime

Operational downtime

96%

SLA compliance

SLA compliance

*Source: Operio customer data

What Changes
with Operio?

What Changes
with Operio?

What Changes
with Operio?

Operational Complexity is Eliminated

Intervention duration reduce

Periodic Services Become Planned

Operational Costs Saving

Highly Coordinated Center and the Field Teams

Leverage Decision-Making Process

Manage All Technical Processes in Your Supermarkets with Operio

Manage All Technical Processes in Your Supermarkets with Operio

Monitor, assign, and report your entire technical operation from a single panel, from aisle refrigeration to cold storage, and periodic maintenance to supplier management.

Monitor, assign, and report your entire technical operation from a single panel, from aisle refrigeration to cold storage, and periodic maintenance to supplier management.

Branch Request Management

Periodic Service Management

Budget Management

Team and Approval Management

Supplier & SLA Management

Asset & Equipment Management

01 / 06

Room & Floor Request Management

Room defect and complaint notification forms, instant request creation via QR code, instant room status tracking, and assignment to the team or supplier. The entire process, from the reception team to the housekeepers, is managed in Operio.

Service forms with photos and digitally approved request closure

Instant request creation via QR code — from the housekeeper or the reception

The request is instantly assigned to the team or supplier, and the process can be tracked

Market şube arıza talep yönetimi ekranı

Branch Request Management

Periodic Service Management

Budget Management

Team and Approval Management

Supplier & SLA Management

Asset & Equipment Management

01 / 06

Room & Floor Request Management

Room defect and complaint notification forms, instant request creation via QR code, instant room status tracking, and assignment to the team or supplier. The entire process, from the reception team to the housekeepers, is managed in Operio.

Service forms with photos and digitally approved request closure

Instant request creation via QR code — from the housekeeper or the reception

The request is instantly assigned to the team or supplier, and the process can be tracked

Market şube arıza talep yönetimi ekranı
The Operio screen where store requests are monitored centrally
The Operio screen where store requests are monitored centrally

Store & Headquarters

Manage Store Requests in a Single Flow

Manage Store Requests in a Single Flow

Record malfunctioning requests from the store, determine their priority, and assign them to the relevant team or supplier. Track open requests and their current status on a single screen throughout the resolution process.

Review Request Management

SUPPLIER & SLA

Work with Data in Operational Processes

Work with Data in Operational Processes

Which supplier responds in how many hours on average, in which region is the SLA not being met, and which one attends to the same failure twice. Operio automatically extracts the answers to these questions from work order data, so you do not need to prepare additional reports.

Review Supplier Management

Supplier response time and SLA report screen
Supplier response time and SLA report screen
Supplier response time and SLA report screen

Why Operio?

Operio is a CMMS solution developed for multi-branch retail stores. It centralizes all processes in a single point, from store requests to periodic maintenance, and from budget control to supplier management.

Specific to the Market Sector

Operio brings room maintenance, housekeeping, and technical operations together on a single platform.

Access to All Features

From a single store to chains with hundreds of branches, Operio offers its users unlimited supplier and feature access for all your branches.

Uninterrupted Support

Operio provides support with a strong after-sales support team in all processes.

The difference between Excel, ERP module, and Operio

The difference between Excel, ERP module, and Operio

Excel / WhatsApp

ERP Maintenance Module

General CMMS

Recommended

Operio

Store-based failure tracking

None

Partial

Partial

Yes

Periodic maintenance plan

None

None

Yes

Yes

Supplier SLA tracking

None

None

Partial

Yes

Multi-facility centralised view

None

None

Partial

Yes

Budget and expense control

None

None

Partial

Yes

Full support

Partial support

No support

FAQs

What is grocery store maintenance software?

What is grocery store maintenance software?

Supermarket maintenance software enables centralized tracking of breakdown requests, periodic services, assets, suppliers, and maintenance costs in stores. Operio allows for the management of multi-branch supermarket operations through a single system.

How are supermarket maintenance software prices determined?

How are supermarket maintenance software prices determined?

How are maintenance processes managed in multi-branch supermarkets?

How are maintenance processes managed in multi-branch supermarkets?

Is it possible to track the maintenance of cooling systems in supermarkets?

Is it possible to track the maintenance of cooling systems in supermarkets?

How are periodic maintenance and services tracked in supermarkets?

How are periodic maintenance and services tracked in supermarkets?

How can maintenance requests in stores be tracked?

How can maintenance requests in stores be tracked?

Is it possible to track suppliers and SLAs in supermarkets?

Is it possible to track suppliers and SLAs in supermarkets?

Can the maintenance and service history of market equipment be tracked?

Can the maintenance and service history of market equipment be tracked?

Can supermarket maintenance costs be tracked on a store-by-store basis?

Can supermarket maintenance costs be tracked on a store-by-store basis?

For how many store chain markets is Operio suitable?

For how many store chain markets is Operio suitable?

Is an additional licence fee paid for suppliers?

Try Operio in Your
Supermarket Chain

Try Operio in Your
Supermarket Chain

Explore Operio with a ready-to-use demo account and directly examine how operations are managed in your branches.

Let me look at the prices first

Response within 24 hours · Installation support included

Other Sectors

Other Sectors

Other Sectors